Your privacy matters to us

Privacy Policy

This policy explains what information Pine Hill Pet & Horse Cemetery and Crematory collects through this website, how we use it, and the choices you have.

1. Information We Collect

We only collect what you choose to send us through a form on this website. Depending on the form, that may include:

• Your name, phone number, email address, and your zip code or mailing address
• Your pet’s name, dates and story, and any photos you upload with a memorial
• Marker order details, such as the burial date and location and the wording for the marker

You don’t need an account to use this website, and we don’t take payments through it.

2. How We Use Your Information

We use the information you send us to:

• Answer your questions and stay in touch about your request
• Make and deliver a marker you’ve ordered
• Share the memorials and testimonials you send us, as described below

3. Memorials and Testimonials

If you send us a memorial or a testimonial, we may post your words, your pet’s name and any photos you include on this website. Testimonials show your first name only. We don’t post your phone number, email address or mailing address. If you’d like something changed or taken down, just let us know.

4. Information Sharing

We do not sell, trade, or rent your personal information to anyone. We may share it with service providers who help us run this website and deliver the messages you send us, as long as they agree to keep it confidential.

5. Outside Services and Links

This website is hosted by Cloudflare, which also checks our forms for spam, and it shows a map from Google. These companies may collect basic information, such as your IP address, under their own privacy policies. Links to Facebook, Instagram and other websites are also covered by those sites’ own policies.

6. Cookies

This website doesn’t use advertising or tracking cookies of its own. The outside services above may set cookies. You can turn cookies off in your browser settings, though the map or our forms may not work properly if you do.

7. Data Security

We take reasonable steps to protect your information, but no website can promise perfect security.

8. Your Choices

You can ask us to show you, correct or delete the information you’ve sent us at any time.

9. Changes to This Policy

We may update this policy from time to time. We’ll post any changes on this page.

10. Contact Us

If you have any questions about this policy, call us at 940-872-4701, email office@pinehillpet.com, or write to us at 3020 Highway 81 North, Bowie, TX 76230.

Last updated November 2026.